FAQs2020-05-15T03:54:22+00:00

FAQs

Get Your Questions Answered

Shipping Times2020-05-15T03:02:10+00:00

As we carry stock normally we can ship as soon as payment is confirmed. For items not in stock we will contact you with an estimated delivery date.

Animals ProShop deals with all the Australian Distributors FIRST to source any stock if not in store at time of order.

How do the shipping costs work?2020-05-15T03:01:54+00:00

Shipping is hard to get accurate for every item and or a combination of items.

Our preferred method of shipping is either Australia Post or Fastway Couriers

The prices quoted on the Animals ProShop website do not include shipping costs.

Shipping prices can be obtained by going through the checkout process prior to order payment.

What if a special order is required?2020-05-20T03:50:49+00:00

Contact us directly through the contact page or phone, and we will advise if product is a current line or a hard to get item and just how long it is expected to take to arrive.

Please supply your postal address so we can confirm the postage price & delivery time.

If a product has to be ordered in from overseas you will be advised of the final pricing once we have received the information from the supplier.

Any Special order brought in requires a minimum 40% non refundable deposit prior to us ordering it in.

Do we keep stock?2020-05-15T03:01:27+00:00

Yes Animals ProShop is a fully stocked and operational Brick and Mortar Proshop open 5 ½ days from 9am to 6pm with the option of making appointments outside of these hours

Requests for Balls with specific weight, top weight and pins within a range ie: 2-3 ounce top weight, 3-4 inch pin. we do our best to get within your range in our current stock, however if request is not in stock we will contact you with the options available Please Note: that for asymmetrical balls we cannot guarantee the pin, cg and bias alignment as our suppliers do not open boxes to check this prior to shipping.

Payments2020-05-15T02:54:06+00:00

You have the option of sending a Cheque or payment through our website

We use Paypal. You can use your existing Paypal account to pay or if you don’t have one you can also pay using your credit or debit card without needing a Paypal account.

Paypal is a secure site for processing payments and our preferred option as it has a good history for buyer protection.

No product leaves Animals ProShop until it is paid for in full.

Any Special order brought in requires a minimum 40% non refundable deposit prior to us ordering it in.

International Shipping2020-05-15T02:53:50+00:00

We can ship products to overseas destinations. Please contact us and we can get a quote to ship the products to your destination

Shipping2020-05-15T02:53:34+00:00

All orders are packed, sealed & dispatched in perfect condition. Animals ProShop takes the necessary precautions when posting equipment & will not be liable for lost or damaged items as a result of posting.

Pricing2020-05-15T02:53:09+00:00

All prices are in Australian dollars.

Prices & availability may change without notice; however we will endeavor to maintain prices as advertised on this website at the time of order.

All orders will be confirmed before goods are dispatched.

Drilling is not included in the price of bowling balls

Private Information Protected2020-05-15T02:52:49+00:00

Animals ProShop does not share any of your private information with third parties or marketing agencies.

We require your name, email address, postal address, phone and fax numbers for confirming orders / advising of delays etc.

From time to time, Animals ProShop may also send you emails advising you of upcoming New Releases, Special Deals.

You may decline this offer of information that we send out and you will be removed from that mailing list

If you have any questions about this privacy statement, the practices of this website, or your dealings with this website, you can contact: animal@microed.com.au